
|
 |
INPATIENT MANAGEMENT, INC.
CORPORATE COMPLIANCE PROGRAM
I. INTRODUCTION
Inpatient Management, Inc. (“IMI”) always has been, and continues
to be, committed to conducting its business with integrity and
in accordance with all federal, state and local laws to which its
operations are subject. It is the policy of IMI to prevent and
detect the occurrence of unethical or unlawful behavior, to halt
such behavior as soon as reasonably possible after its discovery,
to discipline personnel who violate IMI’s policies and procedures,
including individuals responsible for the failure to detect a violation,
and to implement any changes in policies and procedures necessary
to prevent recurrences of such violation. IMI has instituted a
Corporate Code of Conduct (the “Code”) and other related policies
to reflect these commitments. The Code and related policies and
procedures are not statements of ideals intended to impress others;
they are statements of policy with which all personnel must comply.
This Corporate Compliance Program (the “Program”) sets forth the
means by which the Code and related policies are to be implemented,
monitored and enforced. It is imperative that all personnel comply
with the standards contained in the Code and related policies,
immediately report any potential violation to the Compliance Officer,
and assist IMI personnel and authorized outside personnel in investigating
any allegations of violations.
The Program is intended and designed to meet the requirements of
the Federal Sentencing Guidelines for Organizations that it be
“reasonably designed, implemented, and enforced so that it is generally
effective in preventing and detecting criminal conduct.” As such,
the Program includes the following seven basic components of an
effective compliance program recommended by the Compliance Program
Guidance for Individual and Small Group Physician Practices issued
by the U.S. Department of Health and Human Services Office of the
Inspector General in September 2000
1. Conducting internal monitoring and auditing through the performance
of periodic audits;
2. Implementing compliance and practice standards through the development
of written standards and procedures;
3. Designating a compliance officer or contact(s) to monitor compliance
efforts and enforce practice standards;
4. Conducting appropriate training and education on practice standards
and procedures;
5. Responding appropriately to detected violations through the
investigation of allegations and the disclosure of incidents to
appropriate Government entities;
6. Developing open lines of communication, such as (1) discussions
at staff meetings regarding how to avoid erroneous or fraudulent
conduct and (2) community bulletin boards, to keep practice employees
updated regarding compliance activities; and
7. Enforcing disciplinary standards through well-publicized guidelines.
IMI has entrusted its management with responsibilities for achieving
compliance with its policies. Management is expected to set an
example for all other employees by complying with all policies.
Management and all employees in a supervisory role must use their
best efforts to ensure that the employees they supervise understand
and obey the policies. Further, each employee, whether in a supervisory
role or not, is individually responsible for immediately reporting
to the Compliance Officer any violation(s) of any policies that
may come to his or her attention.
To assist with these duties, this Program describes the steps IMI
has taken to ensure compliance with the policies. It also sets
out certain procedures established for the early detection and
reporting of suspected violations of IMI’s policies in specific
substantive areas. Employees will not be penalized in any way for
reporting, in good faith, potential or suspected violations of
the Program, IMI’s policies, or applicable law.
II. ESTABLISHMENT OF COMPLIANCE STANDARDS AND PROCEDURES
IMI, through its Board of Directors, has established a Code to
be followed by its employees and agents (“IMI Personnel”) to reduce
the prospect of criminal conduct and other conduct that may be
unlawful. In addition to the Code, IMI has developed and will continue
to develop further compliance standards and procedures addressing
specific risk areas as needed, such as IMI’s Billing and Coding
Manual, which will be updated as appropriate.
III. OVERSIGHT RESPONSIBILITIES OF THE CORPORATE COMPLIANCE OFFICER
Kirk Mathews, the Chief Executive Officer, has been designated
by IMI to assume the duties and responsibilities as its Compliance
Officer. The Compliance Officer will have ultimate responsibility
for overseeing compliance with all applicable laws, this Program,
and all related policies and procedures. The Compliance Officer
also will be responsible for reporting to the Board regarding the
implementation and operation of the Program no less than biannually.
The Compliance Officer will be responsible for coordinating the
annual review and updating of the Compliance policies.
The designation of a Compliance Officer in no way diminishes the
responsibility of all other personnel to comply with the Program
and related procedures, nor does it diminish management’s responsibility
to use their best efforts to ensure that all personnel comply with
the Program and related policies.
A. Involvement of Outside Counsel
As appropriate, the Compliance Officer may utilize legal counsel
to monitor all developments and changes in relevant state and federal
laws that may affect IMI and/or the Program, review relationships
involving IMI that may implicate the Medicare anti-kickback statute
or the physician self-referral law, and assist in the investigation
of allegations of criminal conduct or serious violations of IMI’s
policies.
IV. EMPLOYEE TRAINING/DISSEMINATION OF INFORMATION
A. Training.
A critical aspect of a compliance program is the effective communication
of the Program and related policies and procedures to all IMI Personnel.
The Compliance Officer is responsible for establishing procedures
to ensure that every employee and agent is familiar with the Program
and he policies and abides by them. These procedures shall include
the following:
1. Every newly hired employee will be given a copy of this Program
(or a summary thereof), and other policies relevant to his or her
employment and specific job responsibilities. Within 14 days of
receiving the Program (or a summary thereof), and related policies,
the new employee must sign an acknowledgement stating that the
employee has read and understands the Program and other relevant
policies and agrees to abide by them.
2. As part of IMI’s annual employee education program, every employee
will be required annually to sign an acknowledgement stating that
the employee has reviewed the Program (or a summary theeof) and
relevant related policies and agrees to abide by them.
3. The Compliance Officer is responsible for establishing training
sessions for all employees regarding the elements of the Program.
The Compliance Officer also is responsible for assuring that new
employees receive training regarding the elements of the Program
within 120 days of employment with IMI. Training activities may
include, but are not necessarily limited to, commercial or in-house
educational programs or sessions, viewing educational videos, and
participation in in-house meetings in which IMI’s Program is specifically
addressed. The Compliance Officer shall document the attendance
of each employee at the training sessions.
4. The Compliance Officer shall develop focused training programs
as necessary for select employees involved in the claims development
and submission process or in business activities that may be subject
to the Medicare and Medicaid fraud and abuse laws to ensure material
compliance with applicable laws relating to the submission of claims
or business relationships.
B. Claims Development and Submission Process.
IMI will provide education to employees involved in the claims
development and submission process. Such training will include,
at a minimum, not less than four (4) hours annually of training
related to one or more of the following subjects:
The Program; an overview of the fraud and abuse laws as they relate
to the claims development and submission; a review of Medicare
requirements applicable to the preparation and documentation of
claims for services rendered, and the consequences to both individuals
and IMI for failure to comply with such applicable laws.
C. Payments for Referrals and Related Fraud and Abuse Issues
IMI will provide education to employees involved in negotiating
business relationships with physicians, providers, and vendors
on behalf of IMI. Such training will relate to one or more of the
following subjects:
The Program; an overview of the fraud and abuse laws as they relate
to prohibitions against payments for referrals, kickbacks and rebates,
and other illegal inducements, and the consequences to both individuals
and IMI of failing to comply with applicable laws.
D. Screening Employees/Vendors.
The Corporate Compliance Officer shall make reasonable inquiry
into the background of prospective employees and vendors whose
job functions may materially affect the Medicare/Medicaid claims
development and submission process at IMI or a provider hospital,
or affect IMI’s relationship with physicians, or referral patterns
between providers.
1. Employees. All prospective employees shall be screened to determine
whether they have been (a) convicted of a criminal offense related
to healthcare or (b) listed by a federal agency as debarred, excluded
or otherwise ineligible to participate in any federal healthcare
program.
2. Vendors/Contractors. IMI will not knowingly contract with or
retain on its behalf any person or entity that has been (a) convicted
of a criminal offense related to healthcare (unless such person
or entity has implemented a compliance program as part of an agreement
with the federal government) or (b) listed by a federal agency
as debarred, excluded or otherwise ineligible to participate in
any federal healthcare program.
3. Inquiry. In attempting to ascertain whether an individual or
entity is ineligible, IMI shall review the Department of Health
and Human Services/Office of Inspector General List of Excluded
Individuals/Entities and the General Services Administration’s
Excluded Parties List System.
V. MONITORING AND AUDITING
It is the policy of IMI to ensure that a representative sample
of claims submitted for payment is periodically reviewed to identify
any deficiency in the claims development and submission process
that may result in inaccurate or under documented claims. IMI’s
auditing and monitoring process shall include, but not be limited
to, the auditing of new employees in certain critical positions
involving the claims development and submission process, and the
periodic audit of the claims development and submission process,
whether such claims are processed internally or under contract
by a vendor for IMI. The audits may be performed by staff or by
independent consultants engaged specifically for such audits.
A. New Employee Audits.
1. Billers and Coders. Any employee whose principle function includes
billing and coding of claims to be submitted to the Medicare or
Medicaid Programs shall have his or her work reviewed by the employee’s
supervisor not less than thirty (30) days following such employee’s
commencement date.
2. Patient Care Providers. Within fifteen (15) days of commencing
work at a hospital client of IMI, patient care providers shall
receive written guidelines with respect to the requirements for
properly documenting the services rendered. The provider’s supervisor
or other appropriate persons shall review a sample of each new
provider’s documentation to ensure accurate and complete documentation
exists for the services provided.
VI. REPORTING OF VIOLATIONS/INVESTIGATION OF REPORTS
Any employee or agent who is aware of a violation of the Program
or related policies is responsible for reporting that information
immediately to his or her supervisor or to the Compliance Officer
through the means described below.
A. Reporting Mechanisms.
Every employee and agent has a responsibility to report any suspected
violation of the Program or related policies to his or her supervisor
or the Compliance Officer. IMI Personnel may not be subject to
any reprisal for a good faith report of a suspected violation of
the Program or related policy. In addition, IMI is committed to
establishing an environment and organizational culture that encourages
employees to seek and receive prompt guidance before engaging in
conduct that may raise questions under the Program or related policies.
To achieve these objectives, the Compliance Officer is responsible
for ensuring that the following practices and procedures are implemented
and enforced.
1. IMI Personnel may consult their supervisors about any questions
regarding the Program or related policies. Supervisors should respond
to all inquiries or refer any such inquiry to the appropriate individual(s)
within IMI, or the Corporate Compliance officer.
2. IMI Personnel may report to their supervisors any suspected
violation of the Program or related policies. All supervisory/management
personnel shall maintain an “open door policy” that permits an
employee to present or discuss any suspected violation of the Program
or related policies. Supervisors who receive such reports from
employees shall immediately report the information to the Compliance
Officer. In addition, the Compliance Officer may establish other
mechanisms that allow employees to report anonymously suspected
violations of the Program or related policies. The Compliance Officer
shall use his or her best efforts to maintain confidentiality of
the identity of employees who submit reports of violations or suspected
violations.
3. IMI Personnel may not be subject to any reprisal or retribution
for a good faith report of a suspected violation of the Program
or related policies. However, employees may be subject to disciplinary
action if IMI concludes that the report of wrongdoing was knowingly
fabricated by the employee or was knowingly distorted, exaggerated
or minimized to either injure someone else or to protect the reporting
party. An employee whose report of misconduct contains admissions
of personal wrongdoing will not be guaranteed protection from disciplinary
action.
4. The Compliance Officer has the responsibility to review all
reports received of suspected violations of the Program or related
policies. A written record shall be made of every report using
a form created for that purpose. Upon completion of the written
record of the report, the Compliance Officer shall follow the procedures
set forth in Section VI.B hereof.
5. As part of the Compliance Officer’s periodic reports to the
Board of Directors, he or she shall include a report on all allegations
of employee wrongdoing, including the results of investigations
and any subsequent punishments or remedial actions taken.
B. Immediate Response Necessary
All reports of suspected violations of the Program or related policies
shall be reviewed by the Compliance Officer, who shall complete
a written record summarizing the report. The Compliance Officer
may consult with outside counsel regarding the various questions
or issues raised by the report, including:
1. Should an investigation be conducted?
2. Should counsel conduct the investigation?
3. Should disclosure be made to the appropriate government agency?
4. Do employees need separate counsel and should IMI supply separate
counsel to the employees?
C. Investigations of Violations
Any time an investigation is conducted, the purpose of such investigation
shall be to identify any laws, rules or standards of the Medicare
or Medicaid programs that may not have been followed; to identify
individuals who may have knowingly or inadvertently caused claims
to be submitted or processed in a manner which violated Medicare
or Medicaid laws, rules, or standards; to facilitate the correction
of any practices not in compliance with the Medicare or Medicaid
laws, rules or standards; to implement those procedures necessary
to insure future compliance; and to protect IMI in the event of
civil or criminal enforcement actions.
All IMI Personnel are expected to cooperate in any investigation
of an alleged violation of the Program or related policies. It
is imperative, however, that even a preliminary investigation of
any suspected violation not be conducted without consultation with
and direction from the Compliance Officer, who may seek the assistance
and guidance of outside legal counsel. Investigations may raise
complicated legal issues and investigations conducted without the
advice of counsel could result in the waiver of important legal
rights and privileges. The investigation process to be followed
is set forth in Exhibit 1 hereto.
VII. ENFORCEMENT AND DISCIPLINE FOR VIOLATIONS
The Federal Sentencing Guidelines require that an effective compliance
program include procedures to ensure the discipline of employees
who violate the law or who fail to detect wrongdoing. Therefore,
all employees will be trained on the importance of adherence to
the Program and will be required to acknowledge that adherence
to the Program is a material condition of employment. Employees
also may be disciplined for failing to participate in the Program
or failing to perform any obligation required of the employees
relating to the Program. IMI will document all reasons for disciplinary
actions taken against its employees for violations of the Program
and related policies. The determination of the appropriate discipline
shall be made in accordance with IMI’s policies, including the
Program. The following factors may be taken into account in determining
the appropriate disciplinary action, up to and including termination,
to impose for a violation of the Program or related policies:
1. the nature of the violation(s) and the ramifications of such
violation(s) to IMI;
2. the disciplinary action imposed for similar violations;
3. any history of past violations;
4. whether the violation was willful or unintentional;
5. whether the individual was directly or indirectly involved in
the violation(s);
6. whether the violation(s) represented an isolated occurrence
or a pattern of conduct;
7. if the violation consisted of the failure to supervise another
individual who violated the Program or related policies, the extent
to which the circumstances reflect lack of diligence;
8. if the violation consisted of actions taken against another
individual for reporting a suspected violation or cooperating with
an investigation, the nature and extent of such actions;
9. whether the individual in question reported the violation; and
10. the degree to which the individual cooperated with the investigation.
EXHIBIT 1
INVESTIGATIVE PROCESS
I. INVESTIGATIVE PROCESS
Upon receipt of an employee report or other information (including
audit results) that suggests the existence of a serious pattern
of conduct in violation of compliance policies or applicable
laws or regulations, the Code or related policies, the Compliance
Officer shall institute an investigation under the direction
and control of legal counsel.
If the employee report is not viewed as serious in the discretion
of the Compliance Officer, the matter may be reviewed internally.
Steps to be followed in undertaking the internal review shall include,
at a minimum:
1. Notification of the Board of Directors of the nature and potential
extent of the conduct, report or matter.
2. Assignment of the matter to persons who may have knowledge of
the alleged problem or process for a review of the applicable laws
and regulations which might be relevant to or provide guidance
with respect to the appropriateness or inappropriateness of the
activity in question.
If the review results in conclusions or findings that the conduct
that is the subject of the inquiry is permitted under applicable
laws, regulations or policy or that the reported conduct did not
occur as alleged or that it does not otherwise appear to be problematic,
the review shall be closed. If the review suggests that the matter
is more serious than initially thought, the Compliance Officer
shall institute a formal investigation under the direction and
control of legal counsel.
II. IMI RESPONSE
A. Possible Criminal Activity
In the event IMI uncovers what appears to be criminal activity
on the part of any employee or business unit, it shall undertake
the following steps.
1. Immediately cease all billing activities related to the problem
or within the unit(s) where the problem exists until such time
as the offending practices are corrected or determined to be in
compliance with applicable laws, regulations or standards.
2. Initiate appropriate disciplinary action against the person
or persons whose conduct appears to have been intentional, willfully
indifferent or with reckless disregard for the Medicare and Medicaid
laws. Appropriate disciplinary action shall include, at a minimum,
the removal of such person(s) from any position with oversight
for or impact upon the claims submission or billing process and
may include, in addition, suspension, demotion, or termination.
3. Where only Medicaid is implicated, the appropriate state agency
and/or the state Attorney General shall be notified. In the event
that Medicare and Medicaid claims are implicated, IMI shall notify
the programs through the local United States Attorney’s Office
or the local office of the Inspector General Division, as counsel
for IMI deems appropriate.
B. Other Non-Compliance
In the event the investigation reveals billing or other problems
that do not appear to be the result of conduct that is intentional,
willfully indifferent, or with reckless disregard for the Medicare
and Medicaid laws, IMI shall nevertheless undertake the following
steps.
1. Improper Payments. In the event the problem results in duplicate
payments by Medicare or Medicaid, or payments for services not
rendered or provided other than as claimed, IMI shall:
a. Correct the defective practice or procedure as quickly as
possible;
b. Calculate and repay the appropriate governmental entity (or
agent therefor) any duplicate payments or other improper payments
resulting from the act or omission;
c. Initiate such disciplinary action, if any, as may be appropriate
given the facts and circumstances. Appropriate disciplinary action
may include, but is not limited to, reprimand, demotion, suspension
or termination; and
d. Promptly undertake a program of education at the appropriate
business unit to prevent future similar problems.
2. No Improper Payment. In the event the problem has not resulted
in any overpayment by the Medicare or Medicaid program, IMI shall:
a. Correct the defective practice or procedure as quickly as
possible;
b. Initiate disciplinary action, if any, as may be appropriate
given the facts and circumstances. Appropriate disciplinary action
may include, but is not limited to, reprimand, demotion, suspension
a termination; and
c. Promptly undertake a program of education at the appropriate
business unit to prevent future similar problems.
INPATIENT MANAGEMENT, INC.
CORPORATE COMPLIANCE PROGRAM SUMMARY
Inpatient Management, Inc. has developed a compliance program
(the “Program”) in order to remain informed of, and in compliance
with, all relevant laws and regulations, including federal and
state health care laws. The Program is designed to protect the
corporation and its employees and agents from the consequences
of engaging in inappropriate conduct and to promptly respond and
remedy any such inappropriate conduct.
To carry out the Program, the corporation has appointed Kirk Mathews,
the Chief Executive Officer, to serve as its Corporate Compliance
Officer. The Compliance Officer reports directly to the Board of
Directors and is responsible for developing, implementing and enforcing
the Program and its policies and objectives.
The Compliance Officer is responsible for developing standards,
policies and procedures, as necessary, to insure that the corporation
is in compliance with all applicable laws. He or she is also responsible
for training all personnel about the Program itself and about the
standards, policies and procedures developed. Such training will
be incorporated into the training each employee currently receives.
The Compliance Officer is also responsible for monitoring the use
and effectiveness of the Program and the standards, policies and
procedures developed. Such monitoring may entail periodic or random
audits of various departments, job functions or the like.
When Program issues arise, the Compliance Officer is responsible
for ensuring that the issues are dealt with, to the extent possible,
through the current chain of command. When that is not possible
or desirable, the Compliance Officer can receive, investigate and
act upon reports, complaints and issues that arise. The Compliance
Officer is finally responsible for the consistent, continual and
effective enforcement of the Program and the corporation’s policies
and procedures.
If you need further details about the Program, you should review
the Corporate Compliance Program or otherwise contact the Compliance
Officer.
CORPORATE CODE OF CONDUCT
PURPOSE
This Code of Conduct (“Code”) has been adopted by the Board of
Directors of Inpatient Management, Inc. (“IMI”) to provide standards
by which employees and agents of IMI and its affiliated entities
(“IMI Personnel”) will conduct themselves in order to promote organization-wide
integrity and to enhance IMI’s ability to achieve its mission.
Employees and agents of IMI and its affiliated entities shall include
(in addition to other employees and agents) directors, officers,
and physicians either employed directly by IMI or the affiliated
entity or providing services to IMI or the affiliated entity as
independent contractors.
INTRODUCTION
This Code applies to all IMI Personnel, and each employee and
agent is personally responsible for his or her own conduct and
for complying with the Code.
The Code will be distributed and explained to all IMI Personnel.
In addition, supplemental materials dealing with specific subjects,
such as compliance with the fraud and abuse laws and billing for
services rendered to Medicare beneficiaries, will be distributed
to IMI Personnel with responsibilities in those areas.
The Code is not intended to create a contract between IMI and any
person or to give any person any other rights against IMI. The
Code may be modified at any time in the discretion of IMI. In the
event of any conflict between this Code and any specific policy
of IMI, the specific policy shall take precedence.
1.0 COMPLIANCE WITH LAWS AND REGULATIONS
IMI will strive to ensure all activity by or on behalf of the organization
is in compliance with applicable laws and regulations.
1.1 General Compliance. Employees must comply with both the spirit
and the letter of all laws that apply to IMI’s operations, business
and dealings. If an employee questions the existence of, interpretation
or application of any law, the employee should direct the question
to his or her supervisor or the Compliance Officer.
1.2 Cooperation with Government Officials. Employees must cooperate
with the government officials who are responsible for administering
and enforcing those laws and for monitoring and regulating IMI’s
activities. If an employee is contacted by a representative of
any government agency, the employee must immediately consult with
his or her supervisor for guidance to insure that the government
agency receives full cooperation.
1.3 Fraud and Abuse. IMI expects its employees to refrain from
conduct that may violate federal or state fraud and abuse laws.
These laws prohibit (1) direct, indirect or disguised payments
in exchange for patient referrals, as well as payments to reduce
or limit services; (2) the submission of false, fraudulent, inaccurate,
incomplete or misleading claims to any government entity or third
party payor, including claims for services not rendered, claims
that characterize the service differently than the service actually
rendered, or claims that do not otherwise comply with applicable
program or contractual requirements; and (3) making false representations
to any person or entity in order to gain or retain participation
in a program or to obtain payment for any service.
1.3.1 A difficult area in which to recognize violations of the
fraud and abuse laws is the prohibition against offering, paying,
soliciting or receiving any money, gifts, services or anything
else of value in return for the referral of federal health care
program (e.g, Medicare, Medicaid) patients or to induce the purchase
of items or services reimbursed directly or indirectly by any federal
health care program. Situations that may arise include requests
from physicians and other providers for special treatment or payments
in return for referring patients or other business to IMI. Such
requests might seek, for example, payment of an incentive each
time a patient is referred, provision of free or significantly
discounted billing, nursing or other staff services, or payment
for services in excess of their fair market value.
1.3.2 An employee faced with a situation that appears to be questionable
under the fraud and abuse laws should consult with his or her supervisor
or the Compliance Officer for guidance. Any questions about interpretations
of the fraud or abuse laws should be discussed with the Compliance
Officer. An employee who suspects that a violation of the fraud
and abuse laws has occurred should disclose that situation to the
Compliance Officer.
1.3.3 All financial arrangements with any actual or potential
source of referrals must be approved by IMI’s President or Chief
Financial Officer. All such arrangements, including without limitation,
contracts for personal services, leases, recruitment arrangements
and loans, shall be subject to review by the Compliance Officer.
1.3.4 Employees shall not enter into financial relationships with
physicians that could put IMI in a position of possibly violating
the federal physician self-referral prohibition (the “Stark Law”)
or any state law or regulation prohibiting physician self-referrals.
If an employee has a question regarding whether a particular arrangement
or situation raises questions under the prohibitions of the Stark
Law or any state law or regulation prohibiting physician self-referrals,
the employee should consult his or her supervisor or the Compliance
Officer for guidance, who may seek advice from legal counsel.
1.4 Antitrust. All employees must comply with applicable federal
and state antitrust and similar laws that regulate competition.
Examples of conduct prohibited by the laws include (1) agreements
to fix prices, bid rigging, collusion (including price sharing)
with competitors; (2) boycotts, certain exclusive dealing and price
discrimination agreements; and (3) unfair trade practices including
bribery, misappropriation of trade secrets, deception, intimidation
and similar unfair practices. An employee faced with a situation
that appears questionable should consult with his or her supervisor
or the Compliance Officer for guidance. An employee who suspects
a violation of the antitrust laws should disclose that situation
to the Compliance Officer.
1.5 Environmental. It is IMI’s policy to manage and operate its
business in the manner that respects the environment and conserves
natural resources. IMI’s employees will strive to utilize resources
appropriately and efficiently, to dispose of all waste (including
medical waste) in accordance with applicable laws and regulations,
and to work cooperatively with the appropriate authorities to address
any environmental contamination for which IMI may be responsible.
An employee faced with a situation that appears questionable should
consult with his or her supervisor or the Compliance Officer for
guidance. An employee who suspects a violation of environmental
laws should disclose that situation to the Compliance Officer.
1.6 Discrimination. IMI believes that the fair and equitable treatment
of employees, patients and other persons is critical to fulfilling
its mission and goals. It is a policy of IMI to treat all patients
without regard to the race, color, religion, sex, ethnic origin,
age or disability of such person, or any other classification prohibited
by law. It is a policy of IMI to recruit, hire, train, promote,
assign, transfer, layoff, recall and terminate employees based
on their own ability, achievement, experience and conduct without
regard to race, color, religion, sex, ethnic origin, age or disability,
or any other classification prohibited by law. No form of harassment
or discrimination on the basis of sex, race, color, disability,
age, religion or ethnic origin or disability or any other classification
prohibited by law will be permitted. Each allegation of harassment
or discrimination will be promptly investigated in accordance with
applicable human resource policies. An employee faced with a situation
that appears questionable should consult with his or her supervisor
or the Compliance Officer for guidance. An employee who suspects
that he or she or a co-worker has been treated in a discriminatory
manner should disclose that situation to the Compliance Officer.
2.0 CONFIDENTIALITY
IMI employees shall not disclose confidential patient or business
information to unauthorized persons.
2.1 IMI and its employees are in possession of and have access
to a broad variety of confidential, sensitive and proprietary information,
the inappropriate release of which could be injurious to individuals,
IMI’s business partners and IMI itself. Every IMI employee has
an obligation to protect and safeguard confidential, sensitive
and proprietary information in a manner designed to prevent the
unauthorized disclosure of information.
2.2 All IMI employees have an obligation to conduct
themselves in accordance with the principle of maintaining the
confidentiality of patient information in accordance with all applicable
laws and regulations as set forth in IMI’s HIPAA Privacy Manual.
Employees shall refrain from revealing any personal or confidential
information concerning patients or their family members unless
supported by legitimate business or patient care purposes. If questions
arise regarding an obligation to maintain the confidentiality of
information or the appropriateness of releasing information, the
employee should seek guidance from his or her supervisor or the
Privacy Officer David Sandvos.
2.3 Information, ideas and intellectual property assets of IMI
are important to organizational success. Information pertaining
to IMI’s competitive position or business strategies, payment and
reimbursement information, and information relating to negotiations
with employees or third parties should be protected and shared
only with employees having a need to know such information in order
to perform their job responsibilities. Employees should exercise
care to ensure that intellectual property rights, including patents,
trademarks, copyrights and software are carefully maintained and
managed to preserve and protect their value.
2.4 Salary, benefit and other personal information relating to
employees shall be treated as confidential. Personnel files, payroll
information, disciplinary matters and similar information shall
be maintained in a manner designed to ensure confidentiality in
accordance with applicable laws. Employees should exercise due
care to prevent the release or sharing of information beyond those
persons who may need such information to fulfill their job function.
3.0 CONFLICTS OF INTEREST
Employees owe a duty of undivided and unqualified loyalty to IMI.
Such individuals may not use their positions to profit personally
or to assist others in profiting in any way at the expense of IMI.
3.1 Employees must at all times seek to promote, enhance, and
protect the interests of IMI, and avoid taking any action that
may be adverse to those interests. A conflict of interest arises
when an employee’s outside activities influence the performance
of that employee’s responsibilities to IMI in a manner that is
contrary to IMI’s interests. Employees must be alert to any situation
that may involve even the appearance of a conflict of interest
and must disclose that situation promptly to their supervisors.
3.2 Employees are prohibited from soliciting tips, personal gratuities
or gifts from patients and from accepting monetary tips or gratuities.
3.3 Employees shall not accept gifts, favors, services, entertainment
or other things of value to the extent that decision-making or
actions affecting IMI might be influenced. Similarly, offering
or giving money, services or other things of value with the expectation
of influencing the judgment or decision-making process of any purchaser,
supplier, customer, government official or other person by IMI
or its employees is absolutely prohibited. Any such conduct must
be reported immediately either to the employee’s supervisor or
to the Compliance Officer.
3.4 Employees may retain gifts from vendors that have a nominal
value. (IMI has made no attempt to define “nominal” as a specific
dollar value. Rather, IMI expects its employees to exercise good
judgment and discretion in accepting gifts). If an employee has
any concern regarding whether a gift should be accepted, the employee
should consult with his or her supervisor. To the extent possible,
these gifts should be shared with the employee’s co-workers. Employees
shall not accept excessive gifts, meals, expensive entertainment
or other offers of goods or services that have more than a nominal
value, nor may they solicit gifts from vendors, suppliers, contractors
or other persons.
3.5 Employees must not engage in outside activities during working
hours and must not use IMI equipment (including computers), supplies
or information in connection with their outside activities unless
they receive the approval of their supervisors. Self employment
or employment by others is permissible only if it does not adversely
affect the employee’s job performance for IMI or create a conflict
of interest with IMI. An employee of IMI must not become an officer
or director of, or accept a position of responsibility with, any
other company in competition with IMI without the approval of his
or her supervisor.
3.6 Commencing with the adoption of this Code, no employee may
be hired or promoted where the result will be that an employee
will supervise a member of his or her own family (i.e., grandmother,
grandfather, mother, father, sister, brother, aunt or uncle).
4.0 BUSINESS ETHICS/FINANCIAL ACCOUNTING
In furtherance of IMI’s commitment to the highest standards of
business ethics and integrity, employees will accurately and
honestly represent IMI and will not engage in any activity or
scheme intended to defraud anyone of money, property or honest
services.
4.1 IMI requires candor and honesty from employees in the performance
of their responsibilities and in communications with IMI’s attorneys
and auditors. No employee shall make false or misleading statements
to any patient, person or entity doing business with IMI.
4.2 All business relations with vendors or contractors must be
conducted at arm’s length both in fact and in appearance. Employees
must disclose personal relationships and business activities with
vendor and contractor personnel that may be construed by an impartial
observer as influencing the employees’ performance or duties. Employees
faced with situations that appear questionable should consult with
their supervisors or the Compliance Officer for guidance.
4.3 Employees who deal with contractors, suppliers and competitors
must not take advantage of their position with IMI to obtain personal
benefits. Employees must not take personal advantage of a business
opportunity that may be or appears to be of interest to IMI without
the approval of their supervisors. Employees must not conduct business
on behalf of IMI with any company in which they have an interest
without first disclosing that interest to their supervisors. Employees
must not do business on behalf of IMI with any family member or
relative without first disclosing that relationship to their supervisors.
4.4 Employees must record all entries in IMI’s books and records
(and those of IMI’s hospital clients) accurately, honestly and
fairly so that such entries reflect the true nature and purpose
of the transactions which are being recorded. Books and records
must not contain any false or misleading information.
4.5 IMI’s financial reports must fairly and consistently reflect
performance and accurately disclose the results of operations.
They must also comply with Generally Accepted Accounting Principles,
regulations of the Centers for Medicare and Medicaid Services,
and other applicable rules. No “off the books” transactions will
be permitted. Employees must comply with all internal audit procedures
of IMI. All transactions must be conducted as directed by management.
CONCLUSION
This Code sets forth IMI’s expectations about proper job-related
conduct. However, this Code cannot anticipate every situation that
an employee may face. An employee should consult his or her supervisor
for guidance if this Code does not provide adequate direction or
if the employee is being pressured to compromise his or her behavior,
whether by another employee, a hospital (or employee thereof),
a physician, a supplier, a competitor or a patient. If the employee
is unable to resolve his or her concerns with his or her supervisor,
the employee should contact the Compliance Officer. Any questions
about interpretations of the law or the legality of a particular
course of conduct should be discussed with the Compliance Officer,
who may in turn consult legal counsel.
No employee’s concern is too small or unimportant if he or she
thinks it implicates policies concerning proper conduct. An employee
will find that by seeking guidance, a resolution can be found which
will both meet the employee’s concerns and be consistent with this
Code.
|
 |